WHOLESALE SERVICES - Maintenance
Service Description

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Network Operations Center is responsible for monitoring fiber optic network for alarms or certain conditions which may require special attention to avoid networks performance to be affected. The staff works to ensure reliable network service using network monitoring stations, LAN analysis software, and hardware diagnostic tools to continuously monitor GCN’s network.
The National Operations Center provides the following quality benefits and capabilities
• Monitoring all backbone links and network devices (active equipment).
• Daily routine network operation and support.
• Troubleshooting of all network and system related problems.
• 24 hours a day, 7 days a week supervised operation by highly skilled network and system engineers.
• Development and improvement of technical know-how software company in Bulgaria;

Benefits

• 24/7/365 Monitoring of optical network.
• Mobile splicing teams In Sofia and Varna, Turgovishte, Blagoevgrad, Plovdiv
• Maximum 2 hours time for reaction.

NOC Contacts

Mobile Phone = > +359.882.960.028
Telephone = > +359.2.420.0888
Fax = >+359.2.931.7341
E-mail = > noc@gcn.bg